I have been a patron of this salon and a client of Karen’s for a very long time. I was compelled to comment when I read the negative review from Kim. Not only does Karen do a great job with coloring, styling and cutting my hair, I have seen her work “magic” on her other clients as I sit and observe her work as my color is being processed. I have heard her consult with many clients and at no time have I ever seen her provide any service to her clients which was not requested…including myself as well! She has been in the business for a long time and knows what she is talking about. On the contrary, Karen takes her time to discuss options. If I have ever requested something new and different to be done , Karen always assures me that if I am not happy just to call the salon, and she will provide any correction needed…as I see Was the case when I saw the management’s reply to Kim’s post where they asked her to call the salon so her issues could be addressed . On a personal note, I am happy to say I have never had a bad experience! Everyone who works in the salon is friendly, happy and courteous and I highly recommend Karen with no hesitation. She is the best! Guaranteed if you give Karen a try you will walk out of the salon feeling beautiful!
